Management Team

We will go an extra mile to deliver you a measurable business value .


Experience and Expe

Our Team

Our management team is made up of some of the best, brightest and most experienced individuals in the industry today and recognizes the unique challenges of the industries we serve, and understands the needs of our clients and associates.

Santosh B Kumaar

Chief Executive Officer

Santosh has been around for 10 plus years in the Outsourcing industry and started Insuserve in 2013, we feel very grateful that our clients made us stand and grow stronger since then and every year, we continue to grow and learn more as we go along.

Santosh decided to start an Insurance back office process outsourcing company serving Insurance Agencies, Brokers, Carriers and felt that with all of his experiences in the industry that he could help build a model company that would provide the highest level of service, value and integrity to its clients and employees.

His focus is making sure that we provide maximum value to our clients and employees. Prior to starting Insuserve, he worked with other Outsourcing companies where he learned what not to do. These experiences made him determined to build something different. These aspirations have led to a 100% customer retention rate.

Santosh continues to leverage best practices in organizational structure and role alignment without sacrificing efficiency and effectiveness of outsourcing technologies.

As a self-motivated and versatile leader with proven success in driving growth within a competitive marketplace, he values strategic quality controls, continuous improvement and client satisfaction.

Santosh holds an Master’s Business Administration from Andhra University in Visakhapatnam, Andhra Pradesh INDIA

Jodi Watkins

Managing Partner

Jodi has been in outsourcing for over 15 years in the Dallas and Fort Worth area.

Company-wide committee facilitation including planning, production and staff. Serves as the primary spokesperson and representative for Insuserve. Assures that the organization and its mission, programs, and services are consistently presented in a strong, positive image. Promotes a culture that reflects the organization’s values, encourages good performance, and rewards productivity.

Actively advocates for the organization, its beliefs, and its programmatic efforts. Acts as a liaison between the organization and the community, building relationships with peer organizations when appropriate. Oversees design, delivery, and quality of programs and services. Collaborate to define and articulate the organization’s vision and to develop strategies for achieving that vision. She’s focused on matching the right team to meet a client’s needs.

Jyothi Tumuluri

Chief Financial Officer

Jyothi’s career has spanned with multiple ITES industries like Dell, Convergys and IT Outsourcing Companies. Jyothi joined Insuserve in 2013 and has responsibility for all financial, human resource and administrative functions. She has proven ability to implement solutions and respond to changes in chaotic business environments. Consistently successful in building consensus and forming cooperative relationships with staffs and corporate business partners to evaluate, develop, and implement business solutions that lead to increased profitability.

She was also responsible for developing organizational processes to ensure consistency and quality across programs and facilities. Her expertise with such programs offers invaluable understanding of the requirements, structure, communications, and resources necessary to direct and control programs effectively and successfully. Passionate for improving productivity and driving bottom-line results.

Jyothi holds an MBA in Finance and HR from Andhra University in Visakhapatnam, Andhra Pradesh INDIA

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