Blog – Industry Updates

Employ buy – in is the key for most insurance organizations to adopt outsourcing solutions. Employees however feel threatened by the term or concept of outsourcing because that is the way ‘outsourcing’ has evolved in the insurance industry. When a task is delegated to an outsourcing partner it is meant ...
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One of the most common complaints amongst customers is their initial start up point with an insurance outsourcing service provider. Beginning to get accustomed to an insurance outsourcing service is a hard task for many novice players, especially those who have never come across this variant before, also termed as ...
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According to a new study report there has been an increased focus of analytics in nearly all the spheres of the insurance industry, however the property-casualty insurers are facing a serious challenge in attaining their analytical goals. Information technology leaders especially the P&C insurers suffer with obsolete data infrastructure that ...
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One of the most essential elements of a successful insurance company is the ability to develop and sustain a change –capable organization. The adoption and practice of change readiness is a prime requisite to structuring a robust foundation that is capable of responding instantly to the market fluctuations, industry shifts ...
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One of the best ways for managers to keep their employees focused and on their career paths is to keep their interests vested in the company and its strategies’ and helping it develop. It should be remembered that the career track at the company should be something that they should ...
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Making a change in an organization is a difficult task and maintaining it is even harder. This makes it imperative to have reinforcements. However, the focus on the reinforcement should be robust so that the desired results are achieved. There are several ways to achieve this such as: Occasional Revelry ...
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We have learned in our previous article, how an effective BPO operation is dependent upon smooth and affordable communication procedures. However, it must be remembered here that it was not too long ago that we were charged for every single phone call that we made and international calls were the ...
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Technology enables the smooth functioning of the Insurance BPO or the Outsourcing Industry. The evolution of the insurance industry outsourcing services can be credited to technology and how it had been a pioneering force in extending outsourcing reach out to newer markets. Technology has been the necessary enabler it has ...
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Companies across all verticals of industries have adopted and embraced project management as a critical tool to control and improve project outcomes. The reason behind this is simple: adhering to project management methods and strategies helps diminish risks, crop costs and enhance the project success rates to a greater degree ...
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