Blog – Industry Updates

Top Things to Know About Outsource Insurance Agency Customer Service The insurance industry is growing globally with changing customer needs, technological advancements, regulatory changes, agile rivals, and creative business models. Quality customer service helps firms retain customers. This makes outsource insurance agency customer service a challenging choice. Understanding outsourcing requires ...
Read More

Why Do Businesses Opt for Insurance Claims Outsourcing Services? Claims processing in the insurance industry takes much time and work, from the first filing to the final resolution. It can take up to 1.6 months for a trauma insurance claim to be approved and the same amount of time for ...
Read More

How Can Businesses Boost Their Performance With Insurance Outsourcing Solutions? It is a fact that BPO is growing. Grand View Research predicts an 8.5% compound annual growth rate for the $232.32 billion BPO business from 2021 to 2028. Back office BPO includes administrative and insurance support tasks like accounting and ...
Read More

How Insurance Agency Outsourcing Help Overcome Key Industry Challenges Many other sectors, like insurance, have had to adapt to new circumstances. While it's true that new technologies, data-driven procedures, and rising client demands have disrupted every industry, it's also been said that insurers are "behind" when it comes to cyber ...
Read More

How Insurance Firms Benefit from Insurance Operations Outsourcing Services Is the insurance industry benefiting from business process outsourcing (BPO)? Let's check this out. Business process management is crucial in the insurance sector. Costs keep rising. Each year, they rise by 12–20%. If you're going to outsource insurance BPO, like many ...
Read More

What are the latest Trends of Insurance Back-Office Outsourcing in 2023? There will be a lot of change and upheaval in the back-office outsourcing industry in the coming years. The future of insurance back-office outsourcing is being shaped by a confluence of factors, especially those driven by intelligent automation (IA) ...
Read More

Insurance Virtual Assistants: The Future of Insurance Agency Back Office Operations The insurance industry has undergone a significant transformation, with the advent of remote work playing an important role. The origin of Insurance Virtual Assistants is one example of the rise of remote work causing uproar in the insurance sector ...
Read More

Outsource Insurance Personal Lines or Commercial Lines – We Do It All Our dedicated professionals are experienced in processing tasks related to a wide variety of insurance business lines – from BOPs to Boatowners, Commercial Property to Homeowners, and Workers Compensation to Personal Auto. Whether you have processing needs in ...
Read More

Boost Productivity, Cut Costs, and Increase Growth with Insurance Process Outsourcing and EZLynx In a March 23, 2020 article, Insurance Journal reported that Account Managers spend roughly half their time on paperwork and computer input. An Agency Management System (AMS) such as EZLynx can assist by streamlining many processes. Operational ...
Read More