Insurance BPO Services

In order to seamlessly navigate through the procedures of P&C and its subsidiary channels, insurance organizations require a highly sophisticated yet comprehensive web of partners. This is so because the distribution channel is adept with plenty of brokers. These brokers along with their added carriers match the risks and fulfill the underwriting requirements, which make the process more complex. WithRead more

The impact that a good quality has on a brand or a business is tremendous, it allows commanding premium pricing for a product and is a powerful driver for gaining customer loyalty and growth. In the insurance business, quality is an expected attribute and a necessity, because of which there is a cost for not meeting the expected quality standards.Read more

For many years now, the insurance industry has been putting up a tough fight to attract and retain new talent. At present as the vast multitude of companies, stand at the brink of retirement. The insurance industry in particular stands to address the industry’s talent crisis, which has become the talk of the town and a top priority for mostRead more

Over the last ten years, insurance process outsourcing has evolved as a potential support to meet the market needs with its distinctive offerings. In most countries especially the fast developing nations, the outsourcing providers have applied different approaches to determine and serve the needs of the clients. These days the providers can be grouped or classified into three prime categoriesRead more

Every insurance agency needs to have some financial measurement concepts for its utility and enhancing the agency’s profitability and growth i.e. the contribution to the agency per employee as well as the premium-to-profit-ratio. In general insurance agencies view revenue per employee to measure their productivity, however experts advice that this is not much of a help as it does notRead more

Process management enables an organization to reserve its assets for better utilization. Greater resources and intellectual capital paves the way for greater opportunities for an organization. It also helps the organization from expending excess energy on the work process. Overall, it enables the organization to keep its wheels spinning without suffering considerable amount of losses in the output. The presenceRead more

Employees are an integral component of an organization and are one of the major drivers of change. The employees of an organization are responsible for both the rise and decline of an organization. They are the major drivers of change in the way an organization operates. The caliber and efficiency of the employee determines his or her output and theirRead more

Project management is one such virtue that has been readily accepted and applauded by enterprises across all verticals. It has become one of the most potent tools of business houses and its claim to fame has been its power to control and enhance the project outcome. The reason behind it success can be attributed to the well devised and strategicRead more

The development and progress of the insurance outsourcing industry requires a deeper understanding and knowledge of the origin and evolution of the insurance industry. As such, it is essential to know the early economic principles that laid the foundation for the modern automated insurance process outsourcing services. One can trace the origin of outsourcing to hundreds of years in oneRead more

Insurance industry outsourcing has been in existence for quite some time now and has evolved in terms of technological and process evolutions. Over the years, it has developed into a recognizable form of relevant business solutions for most independent brokers, carriers and insurance firms. Although at the budding stage outsourcing was strictly leveraged almost as an exclusive service by theRead more