Blog – Industry Updates

One of the significant advantages of a fun filled work environment is the boost it provides to employee retention in an insurance corporation. For many insurance organizations, employee retention is a grave challenge, particularly with the latest generation of employees, especially the Millennial who insist on job switch or job ...
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Achieving organizational goals is impossible with the lack of alignment or inspiration. A simple example is how often Insurance Retail Brokers Service Personnel are dependent upon the Producers to enable them to deliver on their targets. Complimenting this is the fact that most Account Executives never get to know in ...
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Outsourcing in all forms has emerged as a dynamic evolution in business processes. It has affected the insurance industry to a great extent; here we will be discussing how outsourcing became a crucial mode of business solutions for independent brokers. BPO or business process outsourcing services as we come to ...
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One of the major problems prevalent in the insurance industry is the problem of missing information and how heavily it costs to the insurance organization in terms of the loss. Whether the data loss was a result of the producers never obtaining the information or the policies that were deposited ...
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Many organizations look forward to maximizing their staffs servicing opportunities with the help of successful incentive programs. This is common for many CSRs and other departments within the insurance organization that concentrate on sales and servicing and take a deep interest in the development of the firm. Although there are ...
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Sometimes we observe a workplace has around four generations of employees working under the same roof. It may comprise the silent goers, baby boomers, generation x and the millennials. In such a situation, it needs to be remembered that each generation has a unique characteristic, experience and strength that it ...
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Apart from establishing a cybersecurity program as discussed earlier educating the employees about cyber safe behavior is also a good step in curbing phishing and cyber crimes in the insurance sector. WannaCry, the ransomware was actually globally spread via a phishing email. Similarly, there are many such ways in which ...
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There are many things that we need to educate ourselves about especially with advanced technology, which is not only resourceful for development but also for crime. One of the recent, publicized ransomware threats that created a buzz have reinforced the need to learn and adopt practices in cybersecurity vigilance. The ...
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Clients and customers often complain that the toughest part of starting to use an insurance outsourcing service is to begin using it. This is very true of the business houses that have not yet adopted outsourcing or business process management. There are many significant reasons as to why many insurance ...
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