24-hour administrative Insurance back-office outsourcing services
Our services are ideal for
Agents
MGA's
Retail Brokers
Carriers
Outsourcing is about growth, not downsizing.
“The best companies outsource to win, not to shrink. They outsource to innovate faster and more cheaply in order to grow larger, gain market share, and hire more and different specialists–not to save money by firing people.” – Thomas Friedman, New York Times Columnist, from his best-selling book, The World Is Flat
About Insuserve-1
Insuserve-1 is an insurance back-office process outsourcing company providing services to insurance agencies, brokers, carriers, and MGA’s. Our proven methods help businesses achieve cost savings while increasing efficiency and productivity. Through our collaborative approach we customize solutions to fit your business’s needs. We are based in the Dallas metropolitan area, with delivery centers in Vizag, India. Know more
Our Strengths
Our insurance processing professionals provide the highest quality results. They are tech savvy, accurate, and fast. With both U.S. and India-based personnel, we are available 24 hours a day, 5 days a week and our flexible service model allows us to adapt as your business grows
Services
Certificate Processing
- Issuing certificates of insurance
- Reviewing contracts for insurance requirements
- Creating master certificates
- Collecting certificates and reviewing for compliance
Policy Management
- Policy checking
- Endorsement processing
- Manual policy entry
- Cancellation and reinstatement processing
- Carrier downloads
Underwriting Support
- Ordering loss runs
- Ordering MVRs
- Following up on loss control recommendations
Sales Support
- Preparing quotes on carrier websites or comparative raters
- Entering data in Acord forms
- Surplus lines renewal quote requests
- Generating proposals
Premiums and Commissions
- Direct bill reconciliations
- Invoicing
- Commissions data entry
Claims
- First notice of loss entry
- Claims document management
- Claims set up, verification and validation
- Claims adjudication services
- Subrogation
- Maturities Processing
- Early Retirement /Withdrawals /Reconciliations
- File Closure & Portfolio Management
Why Insuserve-1
Flexible Service Model
Quick Turn-Around Time
Expertise in Multiple Agency Management Systems
24×5 support
Data Security
Cost-Effective Solutions
