OUTSOURCE POLICY ADMINISTRATION
Outsourcing your routine policy processing tasks with Insuserve-1 saves your internal staff time and improves efficiency and productivity.
Whether your agency wants to improve turnaround time on endorsement requests, remarket surplus lines policies at each renewal, or increase retention by following up on pending cancellations, we can customize a solution for you. Our experienced processors can quote policies in carrier websites or comparative raters, complete or update Acord applications, and many other tasks.
Quicker turnaround time on common policy administration and maintenance processes translates to customer satisfaction. Backlogs increase an agency’s E&O exposure and decrease retention when customer needs are not met in a timely fashion. Our processors are working 24 hours a day / 5 days a week so your agency is still productive, even when your office is closed.
Outsourcing routine policy administration processes can also increase your agency’s profitability. When CSRs, account managers, and producers spend less time on processing tasks they have more time to focus on activities that generate income. Our cost-effective solutions save your agency money by allowing you to re-focus the energies of your licensed, higher-earning staff.