Insurance Outsourcing Services

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Insurance Back Office Outsourcing Services

Insuserve-1 offers a completely customizable package of business process outsourcing services based on deep industry insights and customer needs.

Insuserve-1 makes your insurance services more secure, stable, and reliable.

Our decade-long expertise in serving our clients worldwide has strengthened us to transform critical business processes into more flexible and quality–driven modules.

As a significant partner catering to multiple insurance carriers, MGAs, agencies, and brokers, we bring the talent required to move ahead in the competition and act as a trusted service provider to the customer. Our end-to-end business process solutions across the entire insurance domain can assist in curbing costs, simplifying workflows, reducing errors, and minimizing delays, besides leveraging analytics to boost consumer insights.

Our expert professionals can manage all process convolutions with precision and accuracy and provide more time to handle the core business generative processes. We take care of all your secondary business functions in a manner that offers a distinctive competitive edge to our clients. We have an exceptional record of accelerating operational efficacies and regulating core business tasks.

Our Insurance Outsourcing Services

Certificate Processing

  • Issuing certificates of insurance
  • Reviewing contracts for insurance requirements
  • Creating master certificates
  • Collecting certificates and reviewing for compliance

Underwriting Support

  • Ordering loss runs
  • Ordering MVRs
  • Following up on loss control recommendations

Premiums and Commissions

  • Direct bill reconciliations
  • Invoicing
  • Commissions data entry

Policy Management

  • Policy checking
  • Endorsement processing
  • Manual policy entry
  • Cancellation and reinstatement processing
  • Carrier downloads

Sales Support

  • Preparing quotes on carrier websites or comparative raters
  • Entering data in Acord forms
  • Surplus lines renewal quote requests
  • Generating proposals


  • First notice of loss entry
  • Claims document management
  • Claims set up, verification and validation
  • Claims adjudication services
  • Subrogation
  • Maturities Processing
  • Early Retirement /Withdrawals /Reconciliations
  • File Closure & Portfolio Management

At Insuserve-1, our motto is development, not downsizing.
We assist your organization in leveraging resources on operations that make them distinctive in the industry. At Insuserve-1 your goal is our goal – Competitive edge and Productivity.

Our Insurance back-office services can provide many advantages for our clients with some of our prime Differentiators:

State-of-the-Art Technology

State-of-the-Art Technology
We acclimatize our Insurance back-office processing professionals with some of the latest cutting-edge technologies. This enables to get the process to run faster and save other resources.

Reduced Marketing Time

Reduced Marketing Time
Our outsourcing services help cut down time –to market newly launched products. This allows the business to stay flexible and agile in the cutthroat competition.

Increase Productivity

Increase Productivity
Our professionals can handle accurate and time-consuming tasks like certificate processing, policy administration, invoicing, etc., so the client’s in–house team can be engaged in other processes. Our remote processing team is available round the clock leading to unhindered work cycles.

Seamless Process transitions

Seamless Process transitions
Our Insurance back-office processing professionals work as an extension of our client’s team, performing and performing the tasks within the canopy of your operating procedures and servicing standards established by the company. Our implementation procedure is simplified and works in collaboration with our partners.

Verified expertise

Verified expertise
Our services provide access to dedicated subject matter analysts and experts. Our professionals have broad exposure to insurance back office processing services and in-depth industry expertise. Our services can help lower your capital expenses and become the driving force behind revenue generation.

Customized Solutions

Customized Solutions
Our custom–built solutions cater to different businesses by offering process solutions that are personalized for individual requirements. This enables our clients to meet their specific business requirements with ease.

Boost Client Experience

Boost Client Experience
We offer insurance back-office outsourcing services that meet the highest standards of quality. Our service delivery guarantees complete client satisfaction as we combine technological skills with industry expertise to deliver superior results.