Insurance BPO ServicesInsuserve’s prima focus on the P&C segment is designed to offer highest volumes of transactions without altering or accelerating the costs or sacrificing on the quality of the service. The offerings help to target the non-core as well as non-critical processes to deliver seamless operations that leverage the technology investments and controls operating. Some of the tenets of the P&C Insurance business process outsourcing include

  • Policy issuance and renewals
  • Endorsements, reinstatements and cancellations
  • Agency management
  • Analytics and fraud detection

At its very epic center the P&C Insurance business process outsourcing services has the main role of managing the risk, security and protection of assets for entrepreneurs, insurance firms and business houses via personal commercial and SEZ business line ups.

Insurers assist persons and enterprises prepare for, and recover from, potentially destructive losses caused by extraordinary events. It has been aptly said that insurance has a bearing on everything & vice versa. Over the years, the Insurance industry has become prone to cataclysmic losses due to, storms, hurricanes and other calamities, the financial crisis, soft market and the escalating cost of claims had a negative impact on productivity due to the decline in underwriting performance.

The Industry is also being transformed by its patrons who are challenging increased and easier access online, on Smartphone’s, and on tablets and expect a more interactive and collaborative environment 24x7x365. Not keeping up to these expectations can result in losing out to a competitor who is more responsive and adroit.

At this crossroad, strategic insurers are looking at P&C Insurance business process outsourcing as an opportunity for change, innovation, and vision. Insuserve understands these challenges faced by its insurance clients and offers streamlining of core insurance processes, product innovation, expansion, distribution channels, claims administration, data analysis, business process outsourcing, by partnering with leading insurers it transform their businesses and prepares for the future.

In today’s global P&C  market analysis there is a lot of rising pressure from all ends  such as the profit and combined ratio pressures , enhanced regulatory attentions novel client expectations and behaviours, ever growing competition and indemnity cost pressures, to deal with all these Insuserve offers the best cost reduction programs which facilitates increased outsourcing of non-core functions. This in return fosters business changes and transformation initiatives. It replaces the traditional methodologies with flexible and configurable solutions for supporting decisions with better analytics and enhances overall client experience.


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