Outsource Insurance Policy Administration Services

Insuserve-1 understands that Outsourcing Insurance Policy Management is extremely crucial and forms the foundational crux of the Insurance business. We provide support at every stage of the insurance policy cycle- from new business, to expiration, to renewal.

Each step in the process includes routine processing tasks that can be undertaken via outsourcing services for our global clients.

insurance policy administration services

New Business

Our experienced professionals offer vital business solutions thus keeping up with the quality control checks. Our back-office processors can improve quoting turnaround times by assisting your sales team with Acord applications, quoting in carrier websites or comparative raters, obtaining loss runs, motor vehicle records, CLUE reports as well as generating proposals.

However, Insuserve-1’s services don’t stop at binding- our processors can manage manual policy entry in agency management systems, policy downloads and distribution, collection and indexing of trailing documents, binders, certificates and evidence of insurance.

In collaboration with our global clients, we can customize a workflow that streamlines the processing work involved in writing new insurance businesses. This way, your sales team can focus on what they do best- selling.

Policy Servicing

Faster turnaround time on common policy administration and maintenance processes translates to customer satisfaction in global insurance business. Backlogs in handling service requests can lead to unhappy clientele when their needs are not met in a timely fashion.

Those backlogs can also increase an agency’s risk of E&O claims. If your agency wants to meet and exceed customer expectations, outsourcing with Insuserve-1 may be the answer for you.

Let our processing professionals handle policy and endorsement checking, manual client and policy entry, pending cancellation monitoring and follow up, carrier downloads and document indexing and you will see how much more efficient your agency can be. Our teams perform constantly 24 hours a day/ 5 days a week, so your agency is still productive, even when your office is closed.

There are multiple benefits of outsourcing services when insurance companies collaborate with a seasoned outsourcing services provider for instance Outsourcing Policy Administration processes can increase your agency’s profitability. When CSRs, account managers and producers spend less time on processing tasks, they have more time to focus on activities that generate income. When you invest time and capital in the hiring, training and professional development of your in-house employees, you can get the most value out of those employees when they can delegate routine processing duties and concentrate their attention on tasks that require their expertise.

Our benefits also include cost-effective solutions that save your agency’s resources and allow you to extract most value out of your licensed, higher earning staff.

Our Team Becomes Part of Your Team

When you partner with Insuserve-1, you are assigned a dedicated resource person that is exclusive to your agency. We acknowledge that every organization is unique, so we collaborate with you to develop workflows that meet our client’s needs. Our implementation process involves knowledge transfer sessions with your in-house staff so our team is acquainted with your policies and procedures. Before you know it, your Insurserve-1 processing professional will feel like an extension of your team.